WEBSITE SUPPORT
Website Support & Maintenance Donegal, Dublin, Derry & Sligo
Website Support – Who will look after your website? Much like a car it needs maintenance, cleaning and care.
Full website support and security included in either website rental package:
All software updates included
Security patches included
Hacker protection included
SSL Cert included
Hosting included worth €180 a year
Website software subscriptions worth €400 annually
Worth €900 a year
*Also available as a standalone service – See Website Support Packages here.
Website Support Care Plans
All websites are built using software, such as WordPress. And all these website software platforms or applications need constant updating to keep them secure and working well. Much like your iPhone or car.
As part of the Monthly Care Plan package we include all this, to give you peace of mind.
Secure hosting to ensure your website is always available 24/7
Backups to save a current copy of your WordPress website – just in case
WordPress software updates
Plugin updates to ensure things like the Contact form works at all times
Free Hosting – Free SEO – Free SSL Cert – No hidden fees
One to one training available, if you want to learn how to edit your website content
Contact us or click here to see more about our web support plans
Do you have website insurance in place to protect it from crashing or becoming dysfunctional and protect you from loss of earnings?
Do you take regular website backups in order to restore an earlier version in the event that the site does crash?
Do you want us to do it for you?
If you are not sure what you need, check out the questions below, call or email us.
Frequently Asked Questions
Still have questions? Many clients want more information. See our Frequently Asked Questions
If we missed a question, let us know
Can I pay a small weekly payment for an affordable website?
Answer: Yes. From €49 a week for a Starter website to €75 for a bigger Business website.
We have a nominal initial set up fee of €499 for a small Starter website and €699 for a larger Business site, then the weekly fee kicks in and covers everything, the website plan, development, SEO, Technical Support and Hosting.
Normal purchase price outright for these packages are approximately €3250 and €5250 respectively
Who owns the website?
Answer: After 52 weekly payments you do.
What is the weekly payment?
Do I have to sign a contract?
There is no contract. You pay as long as you are happy that you are getting value. Walk away any time or own the website after one year – you are in control
Will my website rank on Page 1 on Google?
Answer: We hope so. Whilst we cannot guarantee Page 1, it is true that most of our websites do rank on Page 1 or 2. Some industries are more competive than others. And Google is forever changing its algorithms. But it is in our interests to ensure that you rank well. That way you get more business and are happy to pay weekly for the website. Your margin is our opportunity, so we want to increase your sales.
Is SEO included Search Engine Optimisation
We make all your website pages SEF or Search Engine Friendly. And we optimise for your keywords or key terms, based on the research we do on your behalf
Who does the software support and what does it cost?
Answer: We do for you. And it is included FREE for the year. This is worth up to €900 to you – nice bonus and peace of mind !
How long does it take to get a website?
Answer: Within four weeks from the time you give us the content, written and photographic. We can build the website in one week, however it usually takes clients a few weeks to get their content organised.
What platform will be used for my website?
Answer: WordPress. It powers 32% of all the websites in the world and over 70% of all business websites. If you just want a hobby website, you could use Wix or Weebly or Squarespace. These low entry platforms are easy to use, but have limitations and not really suitable for business. Learn more about WordPress.
What is WAAS website as a service?
Answer: WAAS or ‘website as a service’ is simply a pay as you go option. We offer it because some people do not want to invest a lot of money in a website, in the hope that it will work. Many have been burned with a bad website in the past. This way there is very little risk. If someone is not satisfied they can just walk away at any time, for any reason.
As long as you are happy with the results, you will be happy to pay the small weekly investment for an affordable website. It is down to us to ensure that you are kept happy.
Have you built many websites before?
Answer: Yes.
Hundreds over 20 years. See our portfolio of happy clients with successful websites. And see loads of positive reviews too
It sounds too good - are there any hidden costs?
Answer: No.
Hosting is FREE for the full year.
Initial SEO is FREE.
Monthly maintenance is FREE for the year.
And you can do as many content updates as you like for FREE.
You buy your own domain name www.example.com for about 5 euros to €25 a year, so that it is in your own name, for your own sake.
At the end of 52 weeks you will have paid about the normal investment price, but without taking the risk of paying it all up front.
And you get Hosting, SEO and Maintenance included.
We get our price, but we have to earn it in your eyes, which keeps us sharp.
Our aim is to keep you as a client for longer than the initial year.
Why do I have to pay the €5 for the domain name?
Answer: Your domain name is like the deeds of your house, so it should be in your name and not in the website developers..
You buy your own domain name www.example.com for about €5 to €25 euros a year, so that it is in your own name, on your credit card, for your own sake. If you ever decide to leave us you own your own website domain name, so you are in control of it
Why do other web design agencies not rent websites?
Answer: It is hard to make a living off €49 a week. You would need a lot of websites built before it would pay all the team wages on a Friday. And clients could stop paying at any time, for any reason.
But gratefully, after 20 years we can afford to do a small number of websites this way. As long as the client stays at least a year then it all makes sense for them and us. We know we can add value to the clients we work with, so that ensures that the clients stay with us. This is why we offer WAAS – Website as a service. We will not offer this to someone unless we feel we can deliver good value and therefore hold on to the client for the long term.
Bottom line, if we do not add value and keep you happy, you walk and we lose. So most of the risk is on us.
Will you build a website for anybody?
We only work with clients where we feel we can add value for their business. We can afford to do a small number of websites this way. As long as the client stays at least a year then it all makes sense for them and us. We know we can add value to the clients we work with, so that ensures that the clients stay with us.
We do not do eCommerce websites for retail shops, as the market online is so competitive for most products. It is driven by the lowest price, which makes it very hard for small retailers to compete online.
We do not do porn sites, racist sites, political sites or anything that goes against our own moral code. We are not making judgements, we just choose projects that make us happy – simple.
When I have paid for a year, can I move my site to new hosting?
Answer: Yes.
And we will do it for you FREE of charge.
We even offer FREE advice on suitable Hosting, should you choose to move the website.
Is it cheaper to pay up front for the website or pay weekly?
Answer: No.
Here are the figures for buying up front or paying weekly.
Starter or small website of 5 pages price approx €3250 or pay €295 up front and 52 weeks at €49 which is €2548 for a total of €2843.
Plus you get FREE Hosting worth €120 and Maintenance worth €500 included for the year.
Business Website of 10 pages price approx €5250 or pay €699 up front and 52 weeks at €75 which is €3900 for a total of €4395.
Plus you get FREE Hosting worth €120 and Maintenance worth €900 included for the year.
Should we pay up front for the website or pay weekly?
Answer: It is up to you.
For us it is better if clients pay up front.
For Clients, it is better to pay as you go and reduce any potential risk on your part.
Some clients want to own the website from Day 1, so they want to pay up front.
Some clients do not want to be bothered with weekly payments.
Many clients are more focused on what they can get back from their website than what the costs are.
A good website investment is worth more that you pay as it generates sales or leads, so it is oftewn added to the balance sheet as an asset rather than a cosst or a liability.
Note: A poor website simply loses you opportunities that might have with a good website. Therefore an affordable website design option, could cost you a lot more in the long run and generally does.
How Can We Help?
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